Dialer Management

HKG ROX is a leading service provider of call center solutions, including predicative dialer, user-friendly call center technology platforms. Contact Center Anywhere utilizes the latest in VoIP (Voice Over Internet Protocol) and SIP (Session Initiation Protocol) technology.

Multi-Site organizations and companies that want to deploy remote agents can leverage IP contact center technology to maximize productivity and customer satisfaction through more efficient routing. In addition, HKG ROX’s constant effort in IP contact center technology can dramatically reduce technology operating costs.